ServiceRocket Pty Ltd
ABN 46 097 719 652company
SydneyNSW2000Major Cities of AustraliaSEIFA Decile 4
ProcurementJusticeDonationsCharityFoundationEvidenceATO1 of 7 systems
Power Score
3.0
1 systems
Total Dollar Flow
$6.9M
All sources
Contracts
$6.8M
20 contracts
Power Profile
Procurement
$6.9M
12 govt buyers
Relationships
30
Connected entities
NSW Jurisdiction Context
Youth justice outcomes for NSW — how this entity’s operating environment is performing.
Detention rate
3.6/10K
Indigenous overrep.
22x
Cost/day (detention)
$3,200
Avg daily detained
200
↑NSW Indigenous detention rate +45% over 4 years
↑NSW nightly detention population +23% over 3 years
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Federal Contracts8 of 27 MMR-applicable ($355K)
| Title | Value | Buyer | Period |
|---|---|---|---|
| Release of RFQ for the Procurement of DCS Miro Enterprise Licensing | $2.0M | Department of Customer Service | 2023-01-31 – 2025-02-20 |
| Release of RFQ for the Procurement of DCS Miro Enterprise Licensing | $2.0M | Department of Customer Service | 2023-01-31 – 2025-02-20 |
| Provision of Software Licences for Atlassian Toolset | $475K | Insurance and Care NSW (icare) | 2022-02-21 – 2025-06-29 |
| Provision of Software Licences for Atlassian Toolset | $475K | Insurance and Care NSW (icare) | 2022-02-21 – 2025-06-29 |
| ATLASSIAN Licenses - JIRA | $432K | ACT Health Directorate | 2025-01-24 – 2026-01-29 |
| Miro Software and Support | $198K | Department of Education - Corporate | 2022-11-30 – 2025-11-30 |
| Miro Software and Support | $198K | Department of Education - Corporate | 2022-11-30 – 2025-11-30 |
| Atlassian software Licenses Support and Maintenance | $169K | NSW Department of Communities and Justice | 2020-07-23 – 2025-07-23 |
| Atlassian software Licenses Support and Maintenance | $169K | NSW Department of Communities and Justice | 2020-07-23 – 2025-07-23 |
| Miro Enterprise Licence 2024 - ServiceRocket | $155K | Insurance and Care NSW (icare) | 2024-03-30 – 2025-03-29 |
| Miro Enterprise Licence 2024 - ServiceRocket | $155K | Insurance and Care NSW (icare) | 2024-03-30 – 2025-03-29 |
| 4501092593 | $75K | Department of Defence | 2020-02-20 – 2020-06-29 |
| GENERAL-001510-0 | $59K | Geoscience Australia | 2015-08-21 – 2016-08-21 |
| 4501075826 | $55K | Department of Defence | 2019-06-18 – 2019-12-18 |
| C000003351 | $54K | Services Australia | 2017-08-13 – 2017-09-29 |
| GENERAL-002156-0 | $51K | Geoscience Australia | 2016-08-16 – 2017-08-26 |
| DTO036 | $40K | Digital Transformation Agency | 2015-08-30 – 2016-06-29 |
| $38K | National Blood Authority | 2015-09-20 – 2015-10-15 | |
| GENERAL-000605-0 | $31K | Geoscience Australia | 2014-08-16 – 2015-08-16 |
| 32483 | $27K | Geoscience Australia | 2013-08-05 – 2014-06-29 |
Relationships
| Entity | Type | Amount | Year | Source |
|---|---|---|---|---|
| Department of Customer Service | contract | $2.0M | 2023 | austender |
| Insurance and Care NSW (icare) | contract | $475K | 2022 | austender |
| ACT Health Directorate | contract | $432K | 2025 | austender |
| Department of Education - Corporate | contract | $198K | 2022 | austender |
| Geoscience Australia | contract | $179K | 2016 | austender |
| Geoscience Australia | contract | $179K | 2016 | austender |
| NSW Department of Communities and Justice | contract | $169K | 2020 | austender |
| Insurance and Care NSW (icare) | contract | $155K | 2024 | austender |
| Department of Defence | contract | $146K | 2020 | austender |
| National Blood Authority | contract | $85K | 2017 | austender |
| Department of Defence | contract | $75K | 2020 | austender |
| Geoscience Australia | contract | $59K | 2015 | austender |
| Department of Defence | contract | $55K | 2019 | austender |
| Services Australia | contract | $54K | 2017 | austender |
| Services Australia | contract | $54K | 2017 | austender |
| Geoscience Australia | contract | $51K | 2016 | austender |
| Digital Transformation Agency | contract | $40K | 2015 | austender |
| Digital Transformation Agency | contract | $40K | 2015 | austender |
| NATIONAL BLOOD AUTHORITY | contract | $38K | 2015 | austender |
| Geoscience Australia | contract | $31K | 2014 | austender |
| Geoscience Australia | contract | $27K | 2013 | austender |
| Comsuper | contract | $21K | 2016 | austender |
| Comsuper | contract | $21K | 2016 | austender |
| NATIONAL BLOOD AUTHORITY | contract | $19K | 2017 | austender |
| NATIONAL BLOOD AUTHORITY | contract | $16K | 2016 | austender |
| Department of Defence | contract | $16K | 2013 | austender |
| NATIONAL BLOOD AUTHORITY | contract | $12K | 2016 | austender |
| Department of Social Services | contract | $11K | 2018 | austender |
| Department of Social Services | contract | $11K | 2018 | austender |
| Geoscience Australia | contract | $11K | 2013 | austender |