CUSTOMER SERVICE BENCHMARKING
ABN 82 623 476 007company
Port PhillipVIC3185Major Cities of AustraliaSEIFA Decile 10
ProcurementJusticeDonationsCharityFoundationEvidenceATO1 of 7 systems
Power Score
2.0
1 systems
Total Dollar Flow
$332K
All sources
Contracts
$332K
4 contracts
Power Profile
Procurement
$332K
4 govt buyers
Relationships
4
Connected entities
VIC Jurisdiction Context
Youth justice outcomes for VIC — how this entity’s operating environment is performing.
Detention rate
1.4/10K
Indigenous overrep.
14x
Cost/day (detention)
$7,123
Avg daily detained
120
↑VIC Indigenous detention rate +29% over 4 years
↑VIC nightly detention population +8% over 3 years
Loading network...
Federal Contracts3 of 4 MMR-applicable ($229K)
| Title | Value | Buyer | Period |
|---|---|---|---|
| C00198-0 | $143K | Office of the Commonwealth Ombudsman | 2019-02-28 – 2020-08-30 |
| Victorian water business annual benchmarking program for 2023-24 and 2024-25 | $103K | Essential Services Commission | 2023-07-01 – 2025-06-30 |
| 0070009041 | $59K | Department of Home Affairs | 2013-09-08 – 2014-03-07 |
| 4600008574 | $27K | Department of Defence | 2021-02-25 – 2022-02-24 |
Relationships
| Entity | Type | Amount | Year | Source |
|---|---|---|---|---|
| Office of the Commonwealth Ombudsman | contract | $143K | 2019 | austender |
| Essential Services Commission | contract | $103K | 2023 | austender |
| Department of Home Affairs | contract | $59K | 2013 | austender |
| Department of Defence | contract | $27K | 2021 | austender |