SERVICENOW AUSTRALIA PTY LTD
ABN 88 149 683 312companyTechnology
SydneyNSW2000Major Cities of AustraliaSEIFA Decile 4
ProcurementJusticeDonationsCharityFoundationEvidenceATO3 of 7 systems
Power Score
7.0
3 systems
Total Dollar Flow
$424.3M
All sources
Contracts
$349.8M
20 contracts
Justice Funding
$32.7M
4 programs
⚠
Revolving Door — 2 Influence Vectors
This entity operates across multiple influence channels simultaneously. Score: 11.0
Govt Contractor — $391.5M across 41 buyersReceives Funding — $32.7M
Power Profile
Procurement
$391.5M
41 govt buyers
Justice Funding
$32.7M
Relationships
30
Connected entities
NSW Jurisdiction Context
Youth justice outcomes for NSW — how this entity’s operating environment is performing.
Detention rate
3.6/10K
Indigenous overrep.
22x
Cost/day (detention)
$3,200
Avg daily detained
200
↑NSW Indigenous detention rate +45% over 4 years
↑NSW nightly detention population +23% over 3 years
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Tax Transparency
| Year | Total Income | Taxable Income | Tax Payable | Effective Rate | Industry |
|---|---|---|---|---|---|
| 2023-24 | $585.1M | $0 | $0 | — | — |
| 2022-23 | $482.8M | $0 | $0 | — | — |
| 2021-22 | $410.7M | $0 | $0 | — | — |
| 2020-21 | $335.7M | $0 | $0 | — | — |
| 2019-20 | $256.3M | $0 | $0 | — | — |
Government Funding
| Program | Total | Grants | Period |
|---|---|---|---|
| Software As a Service | $27.5M | 1 | 2025-26 – 2025-26 |
| Software Subscription | $4.6M | 1 | 2025-26 – 2025-26 |
| Software Licence Renewal | $275K | 1 | 2025-26 – 2025-26 |
| Annual Licence Fees - Software/Hardware | $262K | 1 | – |
Federal Contracts24 of 101 MMR-applicable ($39.1M)
| Title | Value | Buyer | Period |
|---|---|---|---|
| NSW Health ServiceNow Patient Bundle | $49.9M | eHealth NSW | 2023-03-30 – 2028-10-31 |
| NSW Health ServiceNow Patient Bundle | $49.9M | eHealth NSW | 2023-03-30 – 2028-10-31 |
| 4500162715 | $27.5M | Department of Health, Disability and Ageing | 2026-03-06 – 2029-03-05 |
| ServiceNow Software as a Service Subscriptions | $23.7M | NSW Police Force | 2022-12-30 – 2026-12-29 |
| ServiceNow Software as a Service Subscriptions | $23.7M | NSW Police Force | 2022-12-30 – 2026-12-29 |
| Service Destination - Enterprise Service Management | $21.2M | Department of Education - Corporate | 2023-06-28 – 2026-06-27 |
| Service Destination - Enterprise Service Management | $21.2M | Department of Education - Corporate | 2023-06-28 – 2026-06-27 |
| Service Now License Agreement (ELA) | $15.9M | TAFE NSW | 2021-08-10 – 2025-08-29 |
| Service Now License Agreement (ELA) | $15.9M | TAFE NSW | 2021-08-10 – 2025-08-29 |
| ServiceNow Australia Pty Ltd Agreement 2025-28 | $15.4M | Digital Canberra | 2025-09-29 – 2028-09-29 |
| 5700025200 | $14.1M | Australian Federal Police | 2025-06-30 – 2028-06-29 |
| Software Licensing Agreement | $13.4M | Transport for NSW | 2022-05-01 – 2025-04-29 |
| Software Licensing Agreement | $13.4M | Transport for NSW | 2022-05-01 – 2025-04-29 |
| Renewal of ServiceNow Licenses contract | $10.0M | Digital & ICT | 2022-03-14 – 2026-03-13 |
| Renewal of ServiceNow Licenses contract | $10.0M | Digital & ICT | 2022-03-14 – 2026-03-13 |
| Darwin - Supply of ICT Service Centre Toolset and Catalogue for a Period of 60 Months | $6.7M | NT Department of Corporate and Information Services - ICT Services | 2019-08-01 |
| 5600001016 | $5.0M | Australian Taxation Office | 2019-12-15 – 2024-11-28 |
| 0000004050 | $4.6M | Australian Criminal Intelligence Commission | 2025-10-12 – 2028-10-11 |
| Connect Platform Licenses | $4.0M | Corporate Services Partners | 2020-12-27 – 2025-12-26 |
| Connect Platform Licenses | $4.0M | Corporate Services Partners | 2020-12-27 – 2025-12-26 |